iPhone 11 Pro Max (512GB)
Need Assistance?
Send us an Email or speak to an Apple expert at 844-735-5622
Click for information about configuring your device.
Evaluating Battery Condition
Batteries are evaluated on two objective measures: their full charge capacity and condition.
POOR: 0-2000 mAh OR the battery states Service Battery or Replace Now
FAIR: 2000-4000 mAh OR the battery states Replace Soon or Check Battery
GOOD: 4000-11000 mAh AND the battery states Normal
* Bulging: If a battery is missing or bulging it will need to be replaced and should be marked as POOR.
Finding Battery Info
Need more help? Click for detailed instructions on finding battery info.
How to Determine the Cosmetic Condition
SYM has four levels of cosmetic condition: Like New, Good, Fair, and Poor. Please use this guide to select the correct condition of your item.
Fetching product information, please wait...
What is the Capacity of my device?
- Click on the Settings, then General, then About.
- Capacity will be displayed about half way down
- Please note, the capacity shown is the formatted capacity, round up to the closest capacity.
- Examples:
if Capacity states 10GB - 16GB, then select 16GB
if Capacity states 25GB - 32GB, then select 32GB
if Capacity states 120GB - 128GB, then select 128GB
if Capacity states 245GB - 256GB, then select 256GB
![What is the Capacity of my Apple device?](/images/helper-images/capacity.webp)
Having trouble? Email us at
[email protected]
Did you know?
SYM will pay you more $ for your device if it is Unlocked with No Sim Restrictions!
Please follow the instructions in the tabs below to find your carrier and see if your device is SIM Locked, and learn how to unlock it.
- Click on the Settings, then General, then About.
- Carrier and Carrier Lock info will be displayed towards the bottom of the list
How to Unlock your device from your carrier
Please follow the instructions in the link listed next to your carrier to unlock your device
AT&T - Click Here
Verizon - Click Here
T-Mobile - Click Here
Sprint - Click Here
Having trouble? Email us at
[email protected]
What model is my iPad?
- Turn the iPad over so you're looking at the rear casing.
- Towards the bottom of the iPad you will see the Model Number: "Model Axxxx"
![What model is my iPad?](/images/helper-images/model-number-ipad.webp)
iPad Pro 9.7": | A1673, A1674, A1675 |
iPad Pro 12.9": | A1584, A1652 |
iPad Air 2: | A1566, A1567 |
iPad Air: | A1474, A1475, A1476 |
iPad Mini 4: | A1538, A1550 |
iPad Mini 3: | A1599, A1600 |
iPad Mini 2: | A1489, A1490, A1491 |
iPad Mini: | A1432, A1454, A1455 |
iPad 5: | A1822, A1823 |
Pad 4: | A1458, A1459, A1460 |
iPad 3: | A1416, A1430, A1403 |
iPad 2: | A1395, A1396, A1397 |
iPad: | A1219, A1337 |
Having trouble? Email us at
[email protected]
What model is my iPhone?
- Turn the phone over so you're looking at the rear casing.
- Towards the bottom of the iPhone you will see the Model Number: "Model Axxxx"
![What model is my iPhone?](/images/helper-images/model-number-iphone.webp)
iPhone 7 Plus: | A1661, A1784, A1785 |
iPhone 7: | A1660, A1778, A1779 |
iPhone 6s Plus: | A1634, A1687, A1699 |
iPhone 6s: | A1633, A1688, A1700 |
iPhone 6 Plus: | A1522, A1524, A1593 |
iPhone 6: | A1549, A1586, A1589 |
iPhone SE: | A1723, A1662, A1724 |
iPhone 5s: | A1453, A1457, A1518, A1528, A1530, A1533 |
iPhone 5: | A1428, A1429, A1442 |
iPhone 4s: | A1431, A1387, A1387 |
iPhone 4: | A1349, A1332 |
iPhone 3GS: | A1325, A1303 |
iPhone 3G: | A1324, A1241 |
iPhone 2G: | A1203 |
Having trouble? Email us at
[email protected]
Are you certain your product is like new?
If your product has light scratches or scuffs, then please mark it as Good.
Like New looks like it just came out of a box and about only 1 in 10 items qualify for this condition.
What type of apple device do I have?
- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- The device name is displayed below the operating system.
![What type of Apple device do I have?](/images/helper-images/device-type.webp)
Having trouble? Email us at
[email protected]
What is the size of my hard drive?
- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- Locate Storage, the 3rd tab along the top of the window.
- The left column states the total storage for each drive that is connected (i.e. 500GB or 1TB).
![What is the size of my Mac's hard drive?](/images/helper-images/HD-size.webp)
Having trouble? Email us at
[email protected]
What is the processor in my computer?
- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- The processor is displayed directly below the model and year.
![What is the processor in my Mac computer?](/images/helper-images/processor.webp)
Having trouble? Email us at
[email protected]
How much RAM does my device have?
Select your Operating System below:
- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- Locate Memory, the 4th tab along the top of the window.
- The top-left shows the total RAM installed (i.e. 2GB or 4GB).
Having trouble? Email us at
[email protected]- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- Click System Report and a window will appear.
- Select Memory from the left under hardware.
- The size column is located on top of the right pane.
Having trouble? Email us at
[email protected]
What's the year and model of my device?
- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- The year and model is displayed below the operating system.
![What's the year and model of my Apple device?](/images/helper-images/year-model.webp)
Having trouble? Email us at
[email protected]
Where is my device's Serial Number located?
-
- Click on the Apple Menu in the upper-left corner of your screen
- For newer mac's, click About This Mac and serial will be listed on the inital window
- If not listed there, click the System Report button
- Under Hardware Overview, locate the Serial Number (system)
- On laptops 2009 and newer, flip over your device
- Locate the serial number printed on the bottom of the laptop
-
- Unlock your iOS device, and launch the Settings app.
- Within Settings, tap on General, then tap About.
- Find "Serial Number, or scroll down if it isn’t visible.
- Touch and hold on the Serial Number and Copy should appear.
- Tap Copy to save the Serial Number to your clipboard.
- Paste the serial Serial Number into Enter Serial Number on our site.
- Tap the arrow to start your free quote!
Having trouble? Call us at 844-735-5622
What size screen do I have?
- Click on the Apple logo in the upper-left corner of your screen.
- Click About This Mac and a pop-up will appear.
- The screen size is displayed below the operating system.
![What type of Apple device do I have?](https://www.sellyourmac.com/images/helper-images/year-model.webp)
Having trouble? Email us at
[email protected]
SellYourMac.com Offers
- Customer Satisfaction 99.9%
- : PayPal/Check Fast Cash
- Secure Data Wipe
- 30 Day Offer Guarantee
- Return Shipping Label Free
- Packing Materials Upon Request *
* Packing materials are only available for certain products. ↵
We do not purchase devices that are locked, iCloud locked, under Device Management Software supervision, part of Apple’s DEP program, or have been reported stolen. It will be the seller's responsibility to pay for return shipping in the event the device cannot be unlocked and needs to be returned.
All data will be 100% wiped as all systems will be restored to original factory settings.
We are able to match or beat most legitimate competitor's cash offers. Please check out the competition and you will see our offer is better! Sell to SYM and avoid paying 15% in eBay & Paypal fees.
Apple Sell Back
Selling an item like an Apple product through a local retailer or an auction site can be risky and inconvenient. To ensure that you get your time and money's worth, sell your Apple products back through SellYourMac. We are a company that is willing to pay you a competitive price for your Apple products that is equal to or greater than our legitimate competitors. We make the process as easy and straightforward as possible. We will keep you informed on important things like shipment times and payment processing.
Tell Us About Your Device
Before selling your Apple device, you must give us some information about your product.
Click on the drop-down menu and select your apple product. From here you will be prompted to make selections by starting with the product and moving on to the processor, hard drive capacity, and ram selections.
Next, answer the questions about add-ons, the condition of the device, and its performance by clicking on the appropriate options. You also have the option of providing additional information that you feel may be relevant.
If you add additional information, the quote we provide you on the next page is subject to change after a manual review. When you are satisfied that you entered all the information, click on Continue to go to the next page.
Receive Your Free Quote
Our offer for your device as well as a model and condition description will be located in a blue box. A list of all the information you provided will be displayed. You can enter a promo code if you have one, once you are satisfied with our offer and reviewed the information to ensure it is correct. Next, click on Let's do it and begin filling out your contact information.
Ship Us Your Device
After accepting our cash offer, an email with all the information you need will be sent to you. Then, you will carefully pack your Apple product and send it to our Cincinnati, Ohio address.
Get Paid
Your proximity from our Cincinnati location will depend on how quickly we will receive and inspect your device. Once we get your device, we will issue your payment in one to three days. If your payment preference is PayPal, you should receive your payment instantly after your device checks out.
Sell Your Apple Products Back With Us
If you want to sell your Apple products back hassle free, you have come to the right place. We offer a pleasant selling experience and outstanding customer service. SellYourMac has an A+ rating from the Better Business Bureau, and we were featured in several publications, including MacWorld magazine, AppleTell.com, and iPhone Life.
Sell your Apple devices with a reliable and reputable buyer like us and receive your free quote today!