Send us an Email or speak to an Apple expert at 844-735-5622
Click for information about configuring your device.
Batteries are evaluated on two objective measures: their full charge capacity and condition.
POOR: 0-2000 mAh OR the battery states Service Battery or Replace Now
FAIR: 2000-4000 mAh OR the battery states Replace Soon or Check Battery
GOOD: 4000-11000 mAh AND the battery states Normal
* Bulging: If a battery is missing or bulging it will need to be replaced and should be marked as POOR.
Finding Battery Info
Need more help? Click for detailed instructions on finding battery info.
SYM has four levels of cosmetic condition: Like New, Good, Fair, and Poor. Please use this guide to select the correct condition of your item.
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What is the Capacity of my device?
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Did you know?
SYM will pay you more $ for your device if it is Unlocked with No Sim Restrictions!
Please follow the instructions in the tabs below to find your carrier and see if your device is SIM Locked, and learn how to unlock it.
How to Unlock your device from your carrier
Please follow the instructions in the link listed next to your carrier to unlock your device
AT&T - Click Here
Verizon - Click Here
T-Mobile - Click Here
Sprint - Click Here
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What model is my iPad?
iPad Pro 9.7": | A1673, A1674, A1675 |
iPad Pro 12.9": | A1584, A1652 |
iPad Air 2: | A1566, A1567 |
iPad Air: | A1474, A1475, A1476 |
iPad Mini 4: | A1538, A1550 |
iPad Mini 3: | A1599, A1600 |
iPad Mini 2: | A1489, A1490, A1491 |
iPad Mini: | A1432, A1454, A1455 |
iPad 5: | A1822, A1823 |
Pad 4: | A1458, A1459, A1460 |
iPad 3: | A1416, A1430, A1403 |
iPad 2: | A1395, A1396, A1397 |
iPad: | A1219, A1337 |
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What model is my iPhone?
iPhone 7 Plus: | A1661, A1784, A1785 |
iPhone 7: | A1660, A1778, A1779 |
iPhone 6s Plus: | A1634, A1687, A1699 |
iPhone 6s: | A1633, A1688, A1700 |
iPhone 6 Plus: | A1522, A1524, A1593 |
iPhone 6: | A1549, A1586, A1589 |
iPhone SE: | A1723, A1662, A1724 |
iPhone 5s: | A1453, A1457, A1518, A1528, A1530, A1533 |
iPhone 5: | A1428, A1429, A1442 |
iPhone 4s: | A1431, A1387, A1387 |
iPhone 4: | A1349, A1332 |
iPhone 3GS: | A1325, A1303 |
iPhone 3G: | A1324, A1241 |
iPhone 2G: | A1203 |
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Are you certain your product is like new?
If your product has light scratches or scuffs, then please mark it as Good.
Like New looks like it just came out of a box and about only 1 in 10 items qualify for this condition.
What type of apple device do I have?
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What is the size of my hard drive?
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What is the processor in my computer?
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How much RAM does my device have?
Select your Operating System below:
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What's the year and model of my device?
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Where is my device's Serial Number located?
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What size screen do I have?
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