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Evaluating Battery Condition
Batteries are evaluated on two objective measures: their full charge capacity and condition.
POOR: 0-2000 mAh OR the battery states Service Battery or Replace Now
FAIR: 2000-4000 mAh OR the battery states Replace Soon or Check Battery
GOOD: 4000-11000 mAh AND the battery states Normal
* Bulging: If a battery is missing or bulging it will need to be replaced and should be marked as POOR.
Finding Battery Info
Step 1: Click the Apple icon in the top left corner of screen and select About This MacStep 2: From the new window that pops up, select More InfoStep 3: IF 10.6 or earlier, skip. IF 10.7 or later, select System ReportStep 4: Select Power to display the charge capacity and condition..
Need more help? Click for detailed instructions on finding battery info.
How to Determine the Functional Condition
If your device has no issues, please select 100% Functional.
If your device has functional issues, please select Has Functional Issues, and select the checkboxes below to specify all applicable device issues.
How to Determine the Cosmetic Condition
SYM has four levels of cosmetic condition: Like New, Good, Fair, and Poor. Please use this guide to select the correct condition of your item.
Like NewNo noticeable flaws. Looks like it just came out of a box. If it has light scratches or scuffs, then please mark it as good.GoodLight casing scratches and/or scuffs (not on the Screen/LCD), but no major flaws. If it has any casing dings, casing dents, or screen scratches then please mark it as Fair. If the Screen/LCD is cracked or has any issues, please cite this as a Screen Issue in "Functional Condition > Has Functional Issues".FairNoticeable casing scratches and/or scuffs. May have a few small dings or dents on the casing of the device. May have a few small, light scratches on the Screen/LCD. If the Screen/LCD is cracked or has any issues, please cite this as a Screen Issue in "Functional Condition > Has Functional Issues".Poor:Heavy cosmetic wear. May have heavy or deep scratches, heavy scuffs, and/or multiple dings or dents on the casing of the device. May have heavy scratches on the Screen/LCD. If the Screen/LCD is cracked or has any issues, please cite this as a Screen Issue in "Functional Condition > Has Functional Issues".